We hope you love your Hello Flora purchase but if you're not happy for any reason please email within 7 days.

The cost of returning the goods is the customers responsibility.  Items must be sent back in perfect unused condition and in the original packaging. Post items back to us at the address below. Please obtain a proof of posting as we can't be held responsible for items being lost or damaged in transit.

Our returns address is;

Hello Flora
Unit 5, The Old Stable House
Between 53-55 North Cross Road
London  SE22 9ET

Please note you must email before returning any goods.
We cannot accept any returns without it.